Privacy Policy

Who We Are

TruFlo Mechanical LLC(“TruFlo,” “we,” “us,” or “our”) is a family-owned HVAC company based in Houston, Texas. Our website address is https://truflohvac.com. We are committed to protecting the privacy of visitors to our website and customers who use our services.

Information We Collect

We collect information you voluntarily provide to us when you use our website, including:

Contact form submissions: When you fill out our contact form, we collect your name, phone number, email address, the service you need, and your message. If you opt in, we also record your preference to receive seasonal offers and promotions.

Phone calls: When you call us, your phone number is recorded through standard phone system logs.

Automatically collected information: Like most websites, our server may collect standard log data such as your IP address, browser type, referring page, and pages visited. This information is used to maintain and improve the website and is not linked to your personal identity.

How We Use Your Information

We use the information we collect to:

Respond to your service requests and questions; schedule and provide HVAC services; send you updates about your service appointment; and, if you opted in, send occasional seasonal offers and maintenance reminders.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

How We Protect Your Information

We take reasonable measures to protect the personal information you provide. Our contact form submissions are transmitted via encrypted email. We limit access to your personal information to employees and contractors who need it to provide you with service.

Cookies

Our website may use cookies for basic functionality and analytics. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies will not affect your ability to use our contact form or browse our website.

Third-Party Links

Our website may contain links to third-party websites such as Google Reviews or Yelp. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.

Your Rights

You may request access to, correction of, or deletion of any personal information we have collected from you. To make a request, contact us using the information below. We will respond within a reasonable timeframe.

Children’s Privacy

Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

Contact Us

If you have questions about this privacy policy or your personal information, contact us at:

TruFlo Mechanical LLC
7025 W. Tidwell Rd., Suite H111
Houston, TX 77092
Phone: (713) 545-8062
Email: contact@truflohvac.com